Public Safety Dispatcher

Job Title

Job Description

Duties

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• Responsible for the receipt and effective evaluation of 911 emergency calls.
• Responsible for determining nature of the call. Prioritizes all incoming emergency and non-emergency calls.
• Identifies the determinant and level of response and provides this and any additional information to the responding units.
• Provides emergency medical dispatching (EMD) assistance to callers with medical emergencies using the local authority emergency medical dispatch system.
• Monitors status and availability of police, fire and medical units to assure an appropriate response is made.
• Maintains reports and retrieves needed statistical information using the fire incident reporting system(s).