Rail Shop Coordinator

Railcar Shop/Maintenance Coordinator

Delivering Goods For The Good Of All™ - TrinityRail While TrinityRail has built one of the broadest and deepest railcar platforms in the world, it's what's inside our cars that counts. We are proud to manufacture, maintain, and manage the railcars that deliver the indispensable goods that keep our lives, and our economy, rolling. Delivering Goods For The Good Of All is why we proudly come to work each day, and this is why our company exists. This is our purpose. TrinityRail provides railcar manufacturing, railcar leasing solutions, railcar maintenance & parts, and fleet management services. For more information, visit us at trinityrail.com. Learn more about Trinsight®.

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Shop/Maintenance Coordinator. The Shop Coordinator's primary objective is to manage and enhance the coordination and monitoring of railcar shipments to/from and between origin and shops and maximize timely and successful shipments of railcars for maintenance, qualifications, and/or cleaning. This role will mitigate service disruptions and optimize shipments to minimize out of service time of the railcar.

Key Responsibilities:

• Ensure railcars moving to/from shops have proper billing instructions applied
• Troubleshoot billing issues in a timely manner
• Maximize timely and successful shipments of railcars for maintenance, qualifications, and/or cleaning
• Mitigate service disruptions and optimizes shipments to ensure minimal out of service time for the railcars
• Knowledge of bill of lading requirements, basic terminology, rail routing options is critical to perform this task
• Monitor railcar movement, identify railcars moving out of route or not in a timely manner and intervene in a timely manner
• Open escalation logs with the railroads where necessary, track all communication and track issues to close
• Communication escalations internally
• Collaborate with client and car owners to ensure shopping instructions are accurate and complete
• Create bills of lading and/or diversion request to move the railcar(s) from client facility to home shops
• Work closely with maintenance coordinators to align on maintenance priorities and escalated issues

Qualifications:

• Minimum of 2 years of experience in rail operations or logistics coordination
• Bachelor's degree in logistics supply chain management preferred
• System savvy (prior ERP experience or Rail TMS is a big plus)
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced and dynamic environment
• Proficient in Microsoft Office Suite
• Excellent communication and problem-solving abilities