Receptionist/Patient Care Representative

Receptionist/Patient Care Representative

Company: Commonwealth Primary Care

Location: 1630 Wilkes Ridge Parkway, Richmond, VA 23233

Job Description: We are seeking a dedicated and professional Contract Receptionist/Patient Care Representative to join our team in Richmond, VA. The ideal candidate will have excellent communication and organizational skills, a friendly and welcoming demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet and welcome patients and visitors with a positive and helpful attitude.
• Answer and direct phone calls, manage messages, and schedule appointments.
• Maintain patient records and ensure all information is up to date and accurate.
• Assist patients with forms, insurance documentation, and billing inquiries.
• Coordinate with medical staff to ensure efficient patient flow.
• Handle administrative tasks such as filing, scanning, and data entry.
• Maintain a clean and organized reception area.