Receptionist – State Farm Agent Team Member

Job role overview

  • Date posted

    May 7, 2026

  • Hiring location

    Massillon

Description

Receptionist - State Farm Agent Team Member

Benefits:

  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

About Our Agency:

Our agency opened in 2022 and is a growing team of three focused on building a strong, people-first environment. Before becoming a State Farm agent, I worked as a regional and national sales director, bringing leadership experience and a results-driven mindset into the agency. I enjoy traveling and spending time with my family - my wife is a high school math teacher, and we have two boys. I stay actively involved in the community through my church and the Rotary Club. For our team, we offer PTO, holiday pay, reimbursement for licensing costs, and a strong focus on work-life balance. Our office culture is family-oriented, upbeat, and supportive. We enjoy working together and even have regular Friday team lunches. I believe in giving people ownership of their role without micromanaging, while still providing support when needed. We're looking for someone who is well-spoken, personable, intelligent, and able to work in a fast-paced environment.

Role Description:

Richard Kobasic - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.

Qualifications:

  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

work mode

On-site

Interested in this job?

23 days left to apply

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