Sales Associate/ Sevice Advisor

Why This Role Is DifferentAt Lakeshore Tire & Auto, we are not a typical repair shop.We are building a customer-first, high-performance service business where:Customers trust us completelyQuality comes before shortcutsOur team is treated like familyIf youre looking for a place to just write tickets, this is not it.If you want to own the customer experience, grow your income, and be part of something were building long-term, keep reading.What Youll Own (This Is a Leadership Role)You are the face of the business. You control the experience.Create a 5-star first impression every time a customer walks inTurn customer concerns into clear, confident repair plansPresent estimates in a way customers trust and approve (no discounting culture)Manage the schedule to maximize bay productivityBe the bridge between customers and techniciansKeep customers informed no surprises, no confusionDrive repeat business and long-term relationships
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