Seasonal Guest Service Agent: Amenities/Clubhouse FT & PT

Guest Services Position

Help us welcome our guest to beautiful Steamboat Springs, CO! Great part-time job to help supplement!

We are looking to fill both a part-time and a full-time role for the Summer 2026 Season.

This position will work with our guest services department in providing exceptional hospitality to our guests and owners. This position is integral in delivering a pleasant, positive and memorable vacation experience to visitors by being professional, courteous, and helpful.

$20-22/hr DOE

Essential duties and responsibilities include the following:

• Greets and gives information and directions to guests/owners.
• Advises guests of available area activities, events, entertainment and provides concierge services as requested.
• Interfaces with vendors and suppliers to ensure adequate delivery of supplies and services for front office department.
• Communicate effectively (possess good speaking and writing skills)
• Confers and cooperates with other department heads to ensure coordination of guest and owner services and personally fulfills required task(s) if the need arises.
• Work independently
• Assures adherence to management company policies and established operating and safety procedures.
• Answer the telephone in a polite and friendly manner, respond promptly to any messages that are left.
• Greets guests and owners, maintain a secure key control system to ensure the safety of our guests, owners, and their property.
• Maintains the facility to include but not limited to: pool and hot tub chemicals and cleanliness, workout facility kept clean and in working order, facility cleanliness, organization, ordering and maintaining proper quantities of supplies, laundering the pool towels, and snow removal/shoveling.
• If necessary, coordinate with contractors for work that is needed above routine maintenance.
• Exhibit a positive approach to addressing the needs and goals of the community and a willingness to work for and with the General Manager and the Board to achieve their objectives and realize their visions.
• Display those qualities necessary for success in a people-oriented endeavor (i.e., initiative, diplomacy, punctuality, dependability, flexibly, etc.)
• Perform other administrative and management duties as requested by Facility Supervisor, General Manager and/or Board of Managers.
• Performs other duties as assigned by Director, Manager or other department heads and may be assigned either permanently or temporarily to other Mountain Resorts or Simply Steamboat Front Office Operations, as business needs demand.

Perks and more:

• Flexible work schedules
• Discounts at local businesses
• Competitive pay
• Professional work environment
• Great employee parties!
• (FTYR employees enjoy a great benefits package and 401k contributions.)

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Resort Group reserves the right to modify, increase, decrease, suspend, and/or eliminate any of the essential duties and/or the position in its entirety.

Application deadline: Recruiting timelines vary by position, however, all Resort Group positions accept applications for a minimum of 4 days from the posting date listed above. This position is open and still accepting applications.

This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.

Employment with Resort Group is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.

This position is located in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado.

Resort Group is an equal opportunity employer and maintains drug-free workplaces. All employees and candidates are reminded that Resort Group adheres to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.