Senior EPIC Orders Analyst – Remote

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Optum is seeking an experienced Epic Orders Analyst to join our Information Technology team. In this role, you will support, maintain, and optimize Epic Orders functionality to enable efficient, compliant, and high-quality clinical workflows. You will partner closely with clinical stakeholders, IT teams, and project managers to deliver stable and effective Epic solutions.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities

Build, configure, and support Epic Orders to align with clinical and operational workflows

Partner with clinicians and IT stakeholders to gather requirements and optimize system functionality

Support integration and interoperability with other Epic applications

Troubleshoot system issues, perform ongoing maintenance, and provide end user support

Participate in Epic implementations, upgrades, testing, and validation activities

Develop and maintain system documentation, workflows, and training materials

Ensure Epic build and workflows meet regulatory and compliance standards

Collaborate with project managers to deliver Epic initiatives on time and within scope

Why Join Optum
At Optum, we are committed to advancing patient care through innovation, collaboration, and technology. As part of our IT team, you’ll play a critical role in ensuring clinicians have the tools they need to deliver high quality care.

Opportunities for ongoing Epic training and certification

A collaborative environment that values both technical expertise and clinical partnership

Required Qualifications

Epic Orders Certification

4+ years of customer facing experience in a healthcare environment

4+ years of experience supporting Epic EHR systems

4+ years of hands on experience working with Epic Orders

Solid understanding of clinical workflows

Ability and willingness to work Pacific Standard Time hours (8:00 AM - 5:00 PM)

Preferred Qualifications

Order Transmittal certification

Additional Epic certifications (e.g., Ambulatory, Order Transmittal, ASAP)

Bugsy experience

Experience supporting Epic implementations, upgrades, or optimization initiatives

Proven solid analytical, problem solving, and communication skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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