Service Technician- HVAC

Service Technician- HVAC

Reports to: Field Operations Manager

Job Summary: Responsible for the operation, installation, maintenance and repair of equipment and systems necessary for operation.

Essential Duties and Responsibilities:

• Performs a wide variety of maintenance and repair tasks in the heating, air conditioning, ventilating, structural, and equipment systems in Dandy Mini Mart convenience stores and company buildings and equipment.
• Must drive to various locations within the Dandy system to address service requirements while using a company provided vehicle.
• Ability to communicate with the Field Operations Manager to establish priorities of work assignments.
• Troubleshoots, diagnoses, and repairs various makes and models of equipment within and outside of store and building locations.
• Responsible for learning and using proper repair methods, including the use of specialty tools.
• Understand the operating principles of heating, air conditioning, and work safety practices related to all areas of service work.
• Ability to communicate with store personnel at a level they understand, and deliver superior service.
• Submit accurate work documentation on time.
• Serve in a rotating on-call schedule.
• Performs all work with attention to all company safety standards and procedures.
• Adheres to policies and procedures relative to driving company vehicles.

Education and Training Required:

• High school diploma required.
• Associate's Degree and/or related certificate preferred
• HVAC License or certification preferred

Experience Requirements:

• Two years experience servicing climate, structural and equipment systems in the residential or commercial environment.

Special Requirements:

• Must possess and maintain a valid and clean driver's license.
• Must possess strong communication skills.
• Ability to exercise good judgment in making decisions and dealing calmly and successfully with a variety of details.
• Must maintain professional appearance and conduct.
• May be required to work holidays, weekends, overtime, or during hours other than those, which are considered as the normal work schedule.
• Must consistently strive to produce error free work and to meet standards expected of the position.

Physical Demands:

• Required to bend, reach, kneel, climb and lift up to 120 pounds or more of weight.
• Requires sitting, standing and walking for extended periods of time.
• Requires visual acuity and good hearing.
• Required to travel every workday.