Teller – Irvine

Build Relationships. Build Futures. Build Your Career.

At Orange County's Federal Credit Union (OCFCU), banking is personal-always has been. For more than 85 years, we've helped our members reach life's milestones by building real relationships, not pushing transactions. With $3+ billion in assets and 145,000+ members, we're proud of where we've come from-and excited about where we're going next.

Our people-first philosophy isn't just a tagline. It's why we've been named #1 Credit Union by the Orange County Register for several years and most recently 2024 & 2025! We're also honored with workplace satisfaction-driven directly by employee voices.

When you join OCFCU, you're joining a workplace where people genuinely enjoy coming to work and feel empowered to do meaningful, impactful work every day.

As a Teller/Member Service Representative (MSR), you're more than the face of the branch-you're a trusted financial partner.

You'll blend service, sales, and problem-solving to help members confidently navigate their financial journeys.

What you'll do:

• Deliver exceptional experiences by handling teller transactions with accuracy and care
• Proactively recommend products and services that truly fit member needs
• Resolve questions and concerns with a consultative, relationship-focused approach
• Create trust that lasts beyond the transaction-and keeps members coming back

You'll bring:

• Service Experience:
  • 1+ years of recent experience in a bank or credit union or at least 2+ years of recent service and sales related experience in other industries. E.g., retail, food & bev., hospitality, auto, and telecommunications
  • Hands-on experience handling cash
• Sales & Communication Skills:
  • 2+ years cross-selling and referring products
  • Clear, friendly communication-professional but approachable
• Tech Savvy:
  • Comfortable learning and using multiple systems and platforms
• Schedule Flexibility:
  • Monday-Saturday availability
  • Weekdays between 8:30 AM-6:30 PM and Saturdays 8:30 AM-2:30 PM

Compensation & Career Path

We believe great talent deserves fair, transparent pay-and room to grow. Hourly pay is based on experience, internal equity, and role level:

Member Service Rep I: $20.00 per hour. Requires a minimum of two-year recent customer service and sales experience.

Member Service Rep II: $20.50 - $21.00 per hour. Requires a minimum six-months recent teller experience.

Member Service Rep. III: $21.00 - $22.50 per hour. Requires a minimum two-year recent teller PLUS new accounts experience.

Why OCFCU?

• Award-winning workplace culture
• Clear growth paths and internal mobility
• People before profits-always
• A team that supports each other and celebrates wins

• Health Coverage: Comprehensive benefits, including Anthem, Delta Dental, and VSP, effective from your first day.
• Financial Security: Life insurance at no cost and a 401(k) plan with an employer match up to 6%.
• Work-Life Balance: 13 days of vacation and seven (7) sick days annually and paid holidays.
• Recognition & Growth: Annual merit increases, discretionary and referral bonuses, as well as educational grants up to $1,000 per year.

Orange County's Federal Credit Union is an Equal Opportunity Employer. Pre-employment screenings, including background and credit checks, are required.