Tour Reservations Guest Experience Associate

Benefits:

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

NOW HIRING: Reservations & Guest Experience Associate

LOCATION: Everglades City, FL - "Convenient drive from Marco, Naples, and surrounding areas"

WEBSITE: www.evergladescity-airboattours.com

We're a family-owned, locally operated airboat tour company looking for a friendly, dependable, and organized person to be the welcoming voice and face of our tours. This is a fast-paced but relaxed coastal work environment- the kind where days move quickly, the views are unbeatable, and teamwork matters. If you enjoy talking with people, staying busy, and helping families create unforgettable memories, this may be the perfect fit for you.

What You'll Do

Answer calls and assist guests with booking tours

Welcome and check in visitors from around the world

Provide tour information and local recommendations

Coordinate daily tour schedules and reservations

Assist with daily office and front desk operations

Help create a welcoming, smooth, and positive guest experience

Keep our small souvenir shop shelves stocked, organized, and tidy

What We're Looking For

Strong communication and customer service skills

Friendly, outgoing, and professional attitude

Ability to multitask in a busy but laid-back coastal atmosphere

Basic computer and phone skills

Reliable, punctual, and team-oriented

Weekend and holiday availability (we're closed Sundays)

Generational locals and those who appreciate "Old Florida" vibes are a plus

Why Join Our Team

Work with a locally owned family business

On-the-water workplace with Old Florida character

Flexible scheduling (when available) and competitive pay

Be a part of sharing the beauty, history and heritage of the Everglades with visitors from around the world

This isn't just answering phones - you're setting the tone for an experience guests will remember long after they leave. Tourism / Hospitality Experience Encouraged to Apply. We value long-term, dependable team members and are open to discussing scheduling and incentive opportunities that support reliable commuting.