Travel Customer Service Representative

Job role overview

  • Date posted

    May 8, 2026

  • Hiring location

    Boston

Description

About the job Travel Customer Service Representative
Overview:
We are looking for a Travel Customer Service Representative to support clients remotely throughout their travel planning journey. This role focuses on delivering a positive client experience by assisting them with inquiries, managing reservations, and ensuring smooth coordination.
Key Responsibilities:

  • Respond to client inquiries via email, messaging, or phone
  • Assist with bookings and reservation updates
  • Provide support with itineraries and travel documentation
  • Help resolve travel-related concerns
  • Maintain accurate client records

Qualifications:

  • Excellent customer service and problem-solving skills
  • Strong attention to detail
  • Ability to manage multiple client requests
  • Reliable internet access and a dedicated workspace
  • Previous customer service experience is a plus

Additional Details:

  • Remote position
  • Flexible schedule based on client needs
  • Training provided
  • Travel benefits

Compensation:

  • Pay based on experience and performance
  • Additional details will be discussed during the hiring process

How to Apply:
Submit your application to be considered. Qualified candidates will be contacted with the next steps.

work mode

On-site

Interested in this job?

24 days left to apply

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