Treatment & Resource Navigator

Treatment & Resource Navigator

Department of Health and Human Services

Hourly Range: $25.37 - $38.03

The mission of the Milwaukee County Department of Health & Human Services is to enhance the quality of life for individuals who need support living healthy, independent, and safe lives within our community. Our vision is to be recognized as the public model of excellence, leadership, and partnership in human services driving superior outcomes for our community.

Job Summary: The Treatment Resource Navigator will focus on providing full-time street outreach services to individuals and families experiencing homelessness in Milwaukee County that need medically assisted treatment and harm reduction services. This position will also work to secure indoor placements for consumers experiencing homelessness to include street outreach services, case management, and referring to local supportive housing programs.

Job Duties:

• Street Outreach: Locate and engage with individuals and families experiencing unsheltered homelessness. Collaborate with outreach teams to develop immediate housing plans and refer to housing programs.
• Coordinate Care: Develop and strengthen relationships to connect participants to harm reduction and medically assisted treatment services.
• Benefits acquisition. Establish community partnerships with agencies to assist individuals/families connect to harm reduction services.
• Additional units. Work with existing and potential landlords to find additional units for the program.
• Perform other duties as assigned.

Minimum Requirements:

• Current resident of the State of Wisconsin.
• Current Wisconsin Driver's License maintained throughout employment.
• Must possess a bachelor's degree or higher in Social Work, Human Services, or closely related field.
• At least one (1) year of experience working with the homelessness population, supportive housing, and/or human services, including substance abuse and harm reduction.
• Intermediate knowledge of all computer and software applications such as Microsoft Word and Microsoft Excel.
• Must be able to travel extensively, up to 70% of work time, within the community.

Knowledge, Skills, and Abilities: Knowledge of housing programs and HUD regulations as they relate to homelessness and income guidelines; knowledge of available housing resources; knowledge of the permanent supportive housing model; knowledge of case management; knowledge of violence reduction efforts; ability to work with individuals with a wide range of needs.

Note: This original application is open to qualified residents of the State of Wisconsin. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during this application process and may also be asked to take additional written or performance tests as part of the selection process.

Applicants must possess minimum qualifications at time of filing application.

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.