Warehouse Worker – PX

Job Description

As a Warehouse Worker at the Exchange, you are responsible for quickly handling product within our warehouse to ensure the accurate processing of merchandise. You will receive and inspect items for any quality assurance issues. Attention to detail and keeping clean and organized is a must. You also might assist with efficiently unloading, moving and stocking merchandise, which ranges across a wide variety of items across all departments. You are on the front lines of ensuring our customers have an extraordinary shopping experience - without you, there would be nothing on the shelves!
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Warehouse Worker at the Exchange?

• Follow all safety guidelines and operating procedures
• Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
• Unload, break-out and stock merchandise with efficiency and accuracy
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Able to use computer software to receive a variety of items, to include firearms and other critical merchandise.

We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications

• Able to lift up to and occasionally over 40 pounds
• 6 months experience involving records maintenance, receiving, screening, reviewing, and verifying documents.
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge

Additional Qualifications/Requirements:

• Excellent attention to detail
• Willing to cross-train and work in other areas of the store, as needed
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills

Job Qualifications

Education: High school or equivalent. Experience: Six months of progressively responsible general experience involving records maintenance, receiving, screening, reviewing, and verifying documents; preparing and/or verifying the validity of documents with which the organization is concerned. High school or equivalent may be substituted for required experience.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Major Duties

Unloads merchandise from delivery vehicles. Examines cases and packages for indication of damage or pilferage and points out discrepancies to supervisor. Checks type and quantity of merchandise received against receiving reports, transfer vouchers, truck load lists, direct-delivery tickets, open-order invoices, visual rapid reorder (VRR) requisitions, or other documentation according to specific instructions.
Unpacks, segregates, and stores merchandise in bins, on floor, or on shelves according to specific identifying information or supervisors instructions. May price-mark merchandise. Assembles and loads merchandise orders for delivery.
Maintains cleanliness and order in stockroom area.
Performs stock counts and assists in the conduct of interim and official inventories.
May receive and sign for VRR merchandise. Discrepancies noted in shipments are reported to the M-5 Warehouse Worker or Foreman.
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other duties as assigned.